Last Updated: [Date]
At Infinite Tech Grid (“we,” “our,” or “us”), your privacy is fundamental. This policy explains how we collect, use, and protect your data when you use our free learning platform.
1. Information We Collect
1.1 Personal Data
When you enroll or interact with our platform, we may collect:
- Identifiers: Name, email, country (for course recommendations).
- Learning Data: Course progress, quiz scores, certifications.
- Technical Data: IP address, device type, browser (for troubleshooting).
Example: We ask for your email to send course certificates but never sell it to third parties.
1.2 Non-Personal Data
We aggregate:
- Usage Patterns: Popular courses, average completion times.
- Cookies: Session cookies (essential) and analytics cookies (optional).
2. How We Use Your Data
We strictly use data to:
✅ Deliver Services:
- Process enrollments
- Issue certificates
- Personalize dashboard (e.g., course suggestions)
✅ Improve User Experience:
- Fix technical issues (e.g., video buffering trends)
- Develop new courses based on demand
✅ Communicate (Only If You Opt-In):
- Course updates
- Educational newsletters (unsubscribe anytime)
We never:
❌ Sell your data
❌ Show third-party ads
❌ Access sensitive info (e.g., payment details – we’re free!)
3. Data Sharing & Disclosure
We only share data in these limited cases:
- With Instructors: Course progress (to provide help).
- Legal Compliance: If required by law (e.g., court order).
- Service Providers: Trusted partners like:
- Hosting providers (for website uptime)
- Analytics tools (Google Analytics – anonymized data)
All partners sign strict confidentiality agreements.
4. Data Security
We implement:
🔒 Encryption: SSL/TLS for all data transfers.
🛡️ Access Controls: Only authorized staff handle personal data.
📅 Retention Limits: Inactive accounts (2+ years) are anonymized.
Breach Protocol: If a breach occurs, we’ll notify you within 72 hours.
5. Your Rights
You can:
- Access/Download your data (via account settings).
- Correct profile info (e.g., update email).
- Delete your account (erases all personal data).
- Opt-Out of cookies (via banner).
Request processing time: 7 business days.
6. Children’s Privacy
- Our platform is not designed for under-13s.
- We do not knowingly collect children’s data.
- Parents: Contact us at [privacy@infinitetechgrid.com] to report accidental collection.
7. International Data Transfers
- Data is stored in [Country/Region] with GDPR/CCPA-compliant providers.
- EU users: We adhere to Standard Contractual Clauses (SCCs).
8. Cookies Policy
We use:
- Essential Cookies: Login sessions.
- Performance Cookies: Page load analytics (opt-out allowed).
How to Manage: Browser settings or our cookie consent tool.
9. Policy Updates
- Changes are posted here with a 30-day notice before生效.
- Major updates are emailed to users.
10. Contact Us
For privacy requests or questions:
📧 Email: [mansoorahmad63793@gmail.com]
📞 Phone: [+92 312 7052693]
Response Time: 48 hours (business days).
Why Trust Us?
- No Hidden Tracking: We hate spam as much as you do.
- Transparent Operations: Open to audits by regulatory bodies.
- Community-Driven: This policy was shaped by learner feedback.
“We protect your data like we protect our own.”